Partnering with HEALTHCAREfirst

Our mission is to deliver innovative, efficient and affordable solutions for home health and hospice agencies.

HEALTHCAREfirst’s RCM, coding, clinical documentation review services and CAHPS Survey programs are now integrated with MatrixCare, expanding our suite of solutions and services for home health and hospice providers.

Our approach

It all started more than 30 years ago as the original providers of RCM to home health and hospice agencies. We began with a vision to deliver innovative, efficient and affordable solutions that allow home health and hospice agencies to focus on patient care… not the paperwork. And that vision has never changed. We understand that your number one priority is quality patient care. Coding, billing, CAHPS – all are critical to managing your agency – but fulfilling these operational and administrative obligations can be all-consuming and cost you precious time with your patients. We aim to streamline your RCM and survey processes and remove any obstacles so your agency can focus on patient care… where you are needed most. In March 2024, we began the process of integrating the HEALTHCAREfirst brand into MatrixCare, our sister company under the ResMed family. We began first with the RCM, coding and OASIS group of services. In September 2024, we announced our integration of the CAHPS survey programs as well. We are still in the processing of transitioning all digital elements with the eventual of showcasing all of our services solutions for home health and hospice on the MatrixCare site.

Our people

Our team continues to grow and innovate to support the needs and goals of our customers around the country. We specialize in home health and hospice and have extensive experience with various EHRs, problem payors and complex claims and a deep knowledge of the ever-changing regulatory guidelines.

Our company has stability, longevity and a solid reputation in the industry as the original providers of RCM to home health and hospice agencies. We work hard and smart, responding to our customers’ changing needs through a true partnership model. We promote teamwork to achieve the highest level of innovation in a challenging and rewarding work environment. Our core values reflect our one-team, one-goal mentality – providing our customers what they need, when they need it.

Our vision

We work hand-in-hand with home health and hospice agencies just like yours to understand your needs and deliver the solutions you need to succeed. And we put your feedback to work to continually enhance your experience and our service offerings.

We help our customers thrive through superior patient care, better efficiency, improved compliance, and optimized revenue cycle management. That’s why thousands of home health and hospice providers trust us each and every day to get their work done and stay ahead of the competition.

Partnering with you for better healthcare

Trust the experts at HEALTHCAREfirst to help you accelerate reimbursement, maximize cash flow, reduce risk of denials and go beyond compliance for CAHPS surveys.